Shipping

Where are my items coming from? 

The majority of our inventory comes from our suppliers based overseas (outside of North America); with a select few items coming from suppliers based in the United States. That being said, sometimes your order may come in different packages at different times. 

 

Where do you ship to and how much does it cost?

We ship worldwide! Shipping costs will be generated at the time of checkout.

 

How long will it take for my order to be delivered?

We ship worldwide so delivery time would depend on the shipping address. Orders will be processed within 1-2 days from the order date and shipped the following day. Please note that we don't ship on weekends.On average, delivery could take anywhere from 15-60 days; depending on the shipping address.Please also note we are not responsible for delays caused by customs department in your country.

 

I ordered multiple items but I only received one/some of them. Why?

If you ordered multiple items, it is possible that some will be shipped in multiple packages since not all of our inventory is shipped from the same supplier/location. Please allow time for all of your items to arrive.

 

Will I be charged with customs fees and taxes?

Taxes, duties and customs fees may be charged once your order arrives at its final destination; which is determined by your local customs department. These charges will not be covered by simplyFit. Please also note we are not responsible for delays caused by customs department in your country.